PenHive (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://penhive.net (“the Site”).

1. Information We Collect

When you visit the Site, we may collect:

• Device Information (e.g., IP address, browser type, referring/exit pages)

• Cookies to improve performance, personalization, and analytics

When you create an account or make a purchase:

• Name

• Email Address

• Billing Address

• Phone Number

• Payment Information (processed securely via Paystack/Stripe)

• Username & Password

When you use our services:

• Quote request details, manuscript uploads, project communication, etc.

2. How We Use Your Information

We use your information to:

• Provide and manage your account

• Process transactions and send confirmations

• Respond to inquiries or support requests

• Improve our products and services

• Notify you of updates, offers, or newsletters (with consent)

• Track affiliate activity and payouts (if you’re an affiliate)

We do not sell, rent, or lease your personal data to third parties.

3. Sharing Your Information

We may share limited information with trusted third parties:

• Payment processors: Paystack, Stripe, etc.

• Email marketing platforms: For newsletters and updates

• Analytics tools: Google Analytics, Facebook Pixel (if used)

• Affiliate software: AffiliateWP (to track referrals & commissions)

These partners are obligated to handle your data securely and only for specified purposes.

4. Cookies & Tracking

We use cookies to:

• Keep you logged in

• Track affiliate referrals

• Understand user behavior (via analytics)

You can control or disable cookies through your browser settings. However, some features of the Site may not function properly without them.

5. Data Security

We implement security measures such as SSL encryption, regular backups, and firewall protection to keep your data safe.

However, no transmission over the internet is 100% secure. Use the Site at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent or object to processing

• Lodge a complaint with a data protection authority

To exercise these rights, contact us at: support@penhive.net

7. Children’s Privacy

Our Site is not intended for users under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, practices, or service features. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us